Help centre
How EventOS works, in plain language
Short articles for each role. Every one describes what the product does today; anything still being built says so.
Organisers
Setting up events, tickets, exhibitors, badges and the Terminal.
- Getting started as an organiserCreate an organisation, set up your first event in seven steps and publish.Read
- Ticket types, capacity and registration questionsFree and paid tiers, sale windows, per-order limits and the questions you ask at checkout.Read
- Payments, Stripe and payoutsHow ticket and exhibitor money reaches your account, and what EventOS never touches.Read
- Inviting and onboarding exhibitorsSingle and bulk invitations, the four onboarding states, approval and the directory.Read
- Badges and printingTemplates, print stations, printing on first check-in, retries and the 'check printer' state.Read
- Reading the TerminalWhat each panel shows, where its numbers come from and how live updates work.Read
Pricing and billing
What is counted, what is free, and how invoices work.
Exhibitors
Invitations, profiles, teams, scanning and leads.
Attendees
Tickets, QR codes, sharing details and your account.
Door staff
Scanning, gates, outcomes and what to do when something is off.
Did not find it?
Tell us what you were trying to do. We reply within one business day and we add the answer here.