Scanning attendees and following up leads
How the browser scanner works, why a scan is not yet a lead, and how to manage follow-up.
Updated 14 October 2026
Open Scan in your exhibitor workspace on your phone and allow the camera. Point it at the attendee's networking QR, shown on their ticket or printed on their badge. Entry QR codes do not work here on purpose.
- A scan sends the attendee a connection request. Their details appear in your Connections only after they accept, and only the fields they chose.
- Scanned but awaiting attendee lists requests you have sent that have not been answered.
- Mark each connection New, Follow-up needed or Contacted, and add private notes for your team.
- Export accepted connections as CSV at any time.
If the camera does not start
Check that the browser has camera permission and that you are on an https address. You can also paste the code printed under the attendee's QR into the field below the viewfinder.
Was this helpful? If not, tell us what you were trying to do.
Contact support